SMS Terms & Conditions
New Britain Veterinary Clinic
These SMS Terms & Conditions explain how New Britain Veterinary Clinic (“we,” “our,” “NBVC”) communicates with you via text messaging and what you consent to when opting in.
1. Program Description
By providing your mobile number and opting into SMS messaging, you agree to receive text messages from New Britain Veterinary Clinic related to:
Appointment reminders
Account alerts
Updates regarding your pet’s care
Important clinic notifications
Service or scheduling updates
Message frequency may vary based on your interactions and services.
2. Opt-In Consent
By checking the SMS consent box on our website forms, you acknowledge:
You are the owner or usual user of the phone number provided
Message & data rates may apply
Consent is not required to receive veterinary services
You agree to receive automated messages from NBVC
3. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
Once you opt out:
You will no longer receive text messages
You may continue to receive emails or phone calls
You may opt back in at any time by giving verbal or written consent
4. Help Instructions
If you need assistance with SMS messaging, reply:
HELP
Or contact us directly at:
215‑340‑0345
info@nbvets.com
5. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
NBVC is not responsible for carrier charges.
6. Information Privacy
We will not sell or share your mobile number with third parties for marketing purposes.
SMS consent data is used only to send clinic‑related messages consistent with your opt‑in.
View our full Privacy Policy at:
/privacy
7. Carrier Liability
Mobile carriers are not responsible for delayed or undelivered messages.
8. Changes to These Terms
NBVC may update these SMS Terms at any time. Updates will be posted on this page.
9. Contact Information
New Britain Veterinary Clinic
341 West Butler Ave.
New Britain, PA 18901
215‑340‑0345
info@nbvets.com
www.nbvets.com