Privacy Policy

New Britain Veterinary Clinic

New Britain Veterinary Clinic respects your privacy and is committed to protecting the personal information you share with us through our website, communication platforms, and veterinary services.

Information We Collect

When you contact New Britain Veterinary Clinic, schedule an appointment, or complete a form on our website, we may collect personal information including:

  • Name
  • Phone number
  • Address
  • Email address
  • Pet information
  • Any information you voluntarily provide through forms or communication with our staff

This information is used solely for purposes related to providing veterinary care and communicating with you about services.

How We Use Your Information

The information collected may be used to:

  • Schedule and manage veterinary appointments
  • Provide appointment reminders and updates
  • Communicate about your pet’s care or services
  • Respond to questions or requests submitted through our website
  • Send important clinic notifications

If you opt in to receive text messages, we may send messages related to:

  • Appointment reminders
  • Account or service notifications
  • Updates regarding your pet’s care

Message and data rates may apply depending on your mobile carrier.

SMS Communication

By providing your phone number and opting in, you consent to receive text messages from New Britain Veterinary Clinic regarding appointment reminders, account alerts, and service updates. Message frequency may vary.

You may opt out of text messages at any time by replying STOP.

For assistance, reply HELP or contact the clinic directly.

Information Sharing

New Britain Veterinary Clinic does not sell, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Updates to This Policy

New Britain Veterinary Clinic may update this Privacy Policy periodically. Any changes will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

New Britain Veterinary Clinic
341 West Butler Ave.
New Britain PA 18901
215-340-0345
Email: info@nbvets.com
Website: www.nbvets.com